Great communication and description of Snorkeling and Diving packages- Loes was thorough and kind. Our cruise ship ( Carnival Elation) was in port for only a short day. Took a taxi to the meeting spot. Miguel was waiting for us- Our a group included myself and my 3 sons ages 17 to 22. Once on the boat he suited us up with good quality gear and began teaching us what we needed to know – Miguel was very clear and thorough in our instructions- he explained the “why’s” of what we were learning- was very safety conscious. As this was our groups first diving experience our first reef was a shallow site- to practice all that we learned. My boys did great but I was very nervous- Miguel was unbelievably patient with me and very encouraging. The 3 spots he took us to were unbelievably gorgeous- on our time traveling from reef to reef he educated us on what we might see- sharks, barracuda, sea turtles- he showed us pictures and signs- we saw it all! The boat’s captain had fresh cut fruit and water waiting for us when we got out of the water. This truly was one of the highlights of our lives. Miguel and Loes are passionate about what they do- I highly recommend them. It was private no other groups around- that beautiful turquoise water- amazing sea life – it doesn’t get any better.